Privacy Policy

We respect your privacy and are committed to protecting your data. This policy explains how we collect, use, and protect your information while using the Colada app.

1. Information We Collect

• Name and mobile number
• Current location and initial registration location
• Order history and cashback transactions
• Your food preferences and browsing behavior in the app

2. How We Use Your Information

• Personalizing offers and meals based on your location and behavior
• Calculating and redeeming cashback
• Sending notifications about new offers or system updates
• Performance analysis and improving user experience

3. Data Sharing

• Restaurants to confirm orders or handle complaints
• Payment service providers (such as Stripe and MyFatoorah)
• Analytics partners to enhance user experience

We will not sell or share your data for external marketing purposes without your consent.

4. Data Protection

• Encryption of sensitive data
• Internal security systems to prevent unauthorized access
• Regular security infrastructure reviews

However, we cannot guarantee 100% protection against cyberattacks.

5. User Rights

• Request access to your data
• Request modification or deletion of your data
• Unsubscribe from notifications at any time

To request any of these, contact us at: support@coladaapp.io

6. Data Retention

We retain your data as long as your account is active or as required by law. Data may be automatically deleted after 12 months of inactivity.

7. Policy Changes

We may update this privacy policy periodically. You will be notified of any significant changes within the app or via email.

8. Governing Law

This policy is subject to the laws of the Kingdom of Saudi Arabia.